Blog

January 18, 2015
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How to record calls in Lync 2013 aka Call Recording

One of the typical requirements from users is that they want to record calls using Lync. Lync, out of the…

November 9, 2014
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Announcing Customer ‘Go Live’, one of the largest datacenter providers based in Seattle

Nov 9th 2014, Seattle: We are starting again to provide regular announcement of our customer ‘Go Live’ events. We are…

September 28, 2014
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Additional Conference dial-in numbers for Lync Enterprise voice Office365 customers

Happy to announce that we have added dial-in conference numbers to support our customers in the following countries. Sydney, Australia…

Integrating Office 365 Exchange 2013 Online & Unified Messaging with VOIP Connections Hosted Lync for Enterprise Voice

If your Office 365 account is migrated to Exchange 2013 Online, then follow these steps. For users on Exchange 2010…

April 16, 2014
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How to use Microsoft Lync 2013 Pre-Call Diagnostics (PCD) tool to test network connection

The Lync Pre Call Diagnostic Tool (PCD) is a client based application that allows Lync users to see how the…

March 15, 2014
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How to Provision Polycom VVX series phones using ZTP for Lync Enterprise Voice

Thank you for selecting VOIP Connections as your Lync Enterprise voice service provider. Following steps will help you to configure…

November 24, 2013
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How to reset a Polycom CX600 phone

To reset Polycom CX 600 follow these steps Press and continue to hold the * and # keys while you…

Integrating Office 365 Exchange Online & Unified Messaging with VOIP Connections Hosted Lync for Enterprise Voice

If your Office 365 account is using Exchange 2010 Online, then follow these steps. For users on Exchange 2013 online, follow…

August 15, 2013
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How to connect to VOIP Connections Hosted Lync Server from Lync client 2013 on a Smart Phone

Configuration details mentioned in this document can be used for Lync client on iOS (iPhone, iPad), Android and Windows Phones….

Migrate from Jajah to VOIP Connections Hosted Lync with Enterprise voice for Office 365 Customers

Welcome Jajah customers. We provide an easy migration from your existing Jajah service to VOIP Connections hosted Lync for Office…

June 14, 2013
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How to Purge Lync Temporary Cache Files

Lync 2010 Completely close out of the Lync application. Locate one of the following folders, depending on your operating system:…

March 14, 2013
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Announcing Customer Go Live on Office 365 and Hosted Lync for Enterprise Voice

March 14th 2013, Seattle: We are happy to announce that last week we migrated one of our customers from in-house…