Headquartered in Pune, India, with branches in Mumbai, Johannesburg, London and San Jose, Nihilent is a SEI CMMI® Level 5 & ISO 9001:2000 certified global consulting and solutions Integration Company.
Nihilent was using VSNL (Videsh Sanchar Nigam Limited) India’s phone carrier for international calls with their international clients as well as within its five branches. One of the major clients of Nihilent was based in Johannesburg, South Africa and communication was needed on daily basis. The use of VSNL long distance was not very cost effective for both Nihilent and its clients.
Nihilent in search of options approached VOIP-Connections Pune branch office seeking a VoIP solution and figure out how the solution could provide them with a positive Return on Investment (ROI) compared to their current VSNL international service.
VOIP-Connections provided Nihilent with a Proof-of-Concept by connecting its three branch offices in Pune, Mumbai and Johannesburg. VOIP-Connections also made available a report showing the positive ROI and the cost savings that VoIP implementation could achieve for Nihilent.
VOIP-Connections solution impressed Nihilent’s decision making team as the option was not only cost effective but also provided Nihilent with all the features of any normal PBX system and more. After weighing costs and benefits of VOIP-Connections solution, Nihilent decided to move forward with the implementation of new system by VOIP-Connections.
VOIP-Connections connected the PBX’s of all five offices with their Hosted PBX Solution. Once implemented, Nihilent had a new phone system that was not only cost effective but also had more features than legacy phone systems. For the end users, the entire operation was completely transparent as the new system seamlessly integrated with existing telephone setup on their desk. They can call their colleagues at all five locations by merely dialing their telephone extension numbers.
VOIP-connections also provided local numbers for Nihilent in Johannesburg, London and San Jose. Nihilent customers in those locations could directly call the local number instead of the international number to reach their Pune Headquarters in India. Also the calls from the local numbers were directly routed to any of the five linked offices.
Benefits of the new system are profound. VoIP Solutions from VOIP Connections not only saved Nihilent money on long distance and international charges, but also improved communication by seamless integration of their branch offices. The solution also offered host of other features such as call forwarding, e-mail accessible voicemail, and more.
The following table depicts the comparison between the features of the previous long distance provider at Nihilent with the features of the new Hosted PBX system.
|Feature||Long distance provider||Hosted PBX|
|Long Distance Charges||High||Low|
|Linking Branch Offices||Costly||Cost Effective|
|Voice Mail to E-Mail||Not Available||Available|
|Scalability||Fixed and Finite||High|
Nihilent Technologies, Ltd. operates as a consulting and systems integration company. It offers technical services, including component-based application development, technology re-engineering, business application support, enterprise application integration services, software testing, and information technology support/managed services; and consulting services comprising software process consulting, enterprise transformation, business process consulting, enterprise architecture and strategic information technology planning, and program management. The company provides services through its performance management tool, communication and collaboration tool, program management tool, and business software. Nihilent Technologies serves government, banking, securities settlement and clearing, network management services, airlines, automobile, retail, and manufacturing industries. The company operates in North America, Europe, Africa, and Asia. Nihilent Technologies, Ltd. was founded in 2000 and is headquartered in Pune, India with an additional office in Mumbai.
For more information about Nihilent services visit the Web site at: http://www.nihilent.com/
Nihilent Company Description (2008) Business Week Retrieved November 11, 2008 from http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=26270442
VOIP-Connections is a premier dedicated point-to-point VOIP service provider between USA and India. The company provides highly reliable and cost effective phone service using VOIP technology. VOIP-Connections primarily cater to small and medium sized companies and home users.
For more information about VOIP-Connections product and services visit the Web site at: http://www.VOIP-Connections.com/
|American Headquarters||Indian Headquarters|
|PO Box 2355,Issaquah, WA 98029
Ph & Fax:425 654 0592
|D 205, Natasha EnclavePune, India
Ph & Fax: 020 4005 4580