April 16, 2014

How to use Microsoft Lync 2013 Pre-Call Diagnostics (PCD) tool to test network connection

The Lync Pre Call Diagnostic Tool (PCD) is a client based application that allows Lync users to see how the…

March 15, 2014

How to Provision Polycom VVX series phones using ZTP for Lync Enterprise Voice

Thank you for selecting VOIP Connections as your Lync Enterprise voice service provider. Following steps will help you to configure…

November 24, 2013

How to reset a Polycom CX600 phone

To reset Polycom CX 600 follow these steps Press and continue to hold the * and # keys while you…

Integrating Office 365 Exchange Online & Unified Messaging with VOIP Connections Hosted Lync for Enterprise Voice

If your Office 365 account is using Exchange 2010 Online, then follow these steps. For users on Exchange 2013 online, follow…

August 15, 2013

How to connect to VOIP Connections Hosted Lync Server from Lync client 2013 on a Smart Phone

Configuration details mentioned in this document can be used for Lync client on iOS (iPhone, iPad), Android and Windows Phones….

Migrate from Jajah to VOIP Connections Hosted Lync with Enterprise voice for Office 365 Customers

Welcome Jajah customers. We provide an easy migration from your existing Jajah service to VOIP Connections hosted Lync for Office…

June 14, 2013

How to Purge Lync Temporary Cache Files

Lync 2010 Completely close out of the Lync application. Locate one of the following folders, depending on your operating system:…

March 14, 2013

Announcing Customer Go Live on Office 365 and Hosted Lync for Enterprise Voice

March 14th 2013, Seattle: We are happy to announce that last week we migrated one of our customers from in-house…

December 21, 2012

How to configure Xavy – third party Lync app for Smart phones that works on Wifi

  We really wanted a Lync app that would work on Wifi instead of using cell phone minutes. We came…

December 8, 2012

Enterprise Voice support for Office 365 Lync users

Announcing Enterprise Voice support for Office 365 Lync users VOIP Connections, a Seattle based Premier Cloud ‘Voice Over IP’ service…

December 7, 2012

Lync Edge Server 2010 – Command execution failed: The supplied handle is invalid

Recently while deploying Lync Edge server for one of our clients, we got the following error while executing Enable-CsComputer operation:…

September 30, 2012

Lync Conferencing – No audio after joining conference call

Last week we had a strange issue in one of our Lync Enterprise Voice setup. From Lync client, inbound and…