Social Business Software Company Rates VOIP Connections As Top-Notch
Hivemine is a social business software company that layers business-ready social media tools on top of a foundation of business process management and knowledge to build an organization’s most strategic asset—its knowledge capital.
“The phone system is like infrastructure for us,” says Dennis Bato, Director of Hivemine. “It is reliable and provides basic communication. It works flawlessly, so I don’t have to think about it.”
General communication between Hivemine’s employees in Seattle and India has improved with the ease of use of VOIP Connections’ reliable phone system. The ‘Follow-me’ feature which forwards business calls to cell phone is a great differentiator. Bato considers the fact that it’s not tied to the landline is a positive attribute for dealing with their customers.
Hivemine has been with VOIP Connections for four years now. In terms of quality of service, pricing, and feature set, Bato considers VOIP Connections the best of all the providers. The speed and quality of customer service has been top notch with good responsiveness to issues.
The move from their old system to VOIP Connections also netted them significant cost savings.
As a result, Bato considers VOIP Connections to be a sound investment for Hivemine. “I have already referred VOIP Connections to people I know and will continue to do so for small-tier to mid-level businesses.”
Dennis Bato, Director of Hivemine