Blog

June 24, 2012
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How to configure Polycom phones for Hot line dialing (aka autodial, off hook dialing or batphone)

One of our Customers required their front-desk phone to auto dial an internal extension number when it is picked up. This feature is called ‘hotline’ dialing or off hook dialing / auto dialing / batphone :-).

In order to create a hot line phone, you need to make following changes to MAC ADDRESS.cfg of the phone:

 call.autoOffHook.x.enabled=”1″

And

call.autoOffHook.x.contact=”EXTENSION TO CALL”

 Save the file and reboot the phone. As soon the phone is off hook, it will automatically dial the extension.

HTH,

VOIP Connections Support team