November 1, 2010

How to setup paging on Polycom phones for VOIP Connections

In order to setup paging on Polycom phones, do the following.
In the sip.cfg file, make the following changes.

<alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"/>

<RING_ANSWER"Ring Answer" se.rt.4.type="ring-answer" se.rt.4.timeout="2" se.rt.4.ringer="2" se.rt.4.callWait="6" se.rt.4.mod="1"/>

 Make sure in the <mac.cfg> file of the phone it points to above ‘sip.cfg’ file.

Then on the server side create a ‘Feature prefix’ and assign it to ‘Page telephone’, in this case ‘5’ has be created and assigned as feature prefix for paging.



To page a phone, dial 5 before dialing the phone extension. For e.g. if your internal extensions are 201,202 …210.  To page extension 204, you just got to dial 5204.